Personalization for e‑shopsYou pay only from orders
Every customer sees the products they will actually buy.
AI picks recommended products based on the behaviour of each individual visitor — in boxes on the site and in e‑mails. Deployment without work from your IT, commission only on orders the boxes demonstrably brought in.
- Free analysis and deployment
- First month of operation free
- Launch via GTM in minutes
Best sellers in the categoryLogic: best‑selling
- Vitamin D3 2000 IU159 CZK
- Magnesium B6129 CZK
- Omega‑3 Forte349 CZK
With no behaviour history, we show what sells best in the category.
Frequently bought togetherLogic: related
- Zinc + selenium119 CZK
- Echinacea189 CZK
- Vitamin C 1000 mg219 CZK
Last time the customer browsed immunity products — we add related products that are bought together.
Complete your purchaseLogic: cross‑sell from the basket
- Probiotics Daily279 CZK
- Sea buckthorn syrup149 CZK
- Sage lozenges89 CZK
The basket holds 3 immunity products. The box offers an add‑on that increases the order value.
Finish your purchaseLogic: abandoned cart
- Probiotics Daily279 CZK
- Sage lozenges89 CZK
- Sea buckthorn syrup149 CZK
The customer left a basket unfinished. AI‑powered e‑mail reminds them of the forgotten products and adds related items.
Results the commission is calculated from
Source: Customize.cz case study. More in references
- +16 %on average higher order value with boxes
- +18 %more products per order with boxes
- +30 %conversion and upsell at Lékárna.cz
One platform for recommendations on the web, in e‑mail and in data
Recommendation boxes wherever the customer decides
Related, alternative and personalized products on the homepage, category, product detail, basket, search and add‑to‑basket pop‑up.
- Homepagepersonal selection
- Category“Recommended in this category”
- Product detailalternatives
- Basketcross‑sell
- Searchrecently viewed
- Pop‑upafter adding to the basket
E‑mails assembled separately for each recipient
XML feeds with products tailored to each recipient for your e‑mail tool: next‑purchase reminder, favourite products, top products and cross‑sell.
- Next‑purchase reminder
reminderNextPurchase - Customer's favourite products
productHunter - Top products
topProduct - Personal stack
stackFeed
You know what each box earned
What customers visit, where they leave the site, what they click. Impressions, clicks, conversions and revenue per box, category and product, PDF report. Connection to data warehouses.
| Box | Impressions | Clicks | Conversions |
|---|---|---|---|
| Detail · alternatives | — | — | — |
| Basket · cross‑sell | — | — | — |
| Add‑to‑basket pop‑up | — | — | — |
Illustration of the report structure — you will see your own data in the administration.
More about the administrationConversions decide, not impressions
Testing variants of boxes and e‑mails: A/B or multivariate (MVT) tests, evaluated by conversions.
- Variant A“Frequently bought together”3 products, below the description
- Variant B“Complete your purchase”4 products, above the button
From feed to the first box in four steps
Step 1: Send the feed
All you need is a product XML feed in the Heureka/Zbozi format, which you most likely already have. Optionally add an availability and a transaction feed — they keep stock and prices up to date.
https://your-store.com/feed/heureka.xml
https://your-store.com/feed/availability.xml
Step 2: Add the script
You choose the integration to fit your store: a JavaScript snippet in the template, Google Tag Manager, the REST API, or a point‑and‑click wizard that needs no IT work. It usually takes a few minutes.
<div id="customize_box_detail"></div>
<script>
var _cmq = _cmq || [];
_cmq.push(['action', 'show']);
_cmq.push(['box', 'BOX_ID']);
_cmq.push(['web', 'YOUR_WEB']);
_cmq.push(['elementid', 'customize_box_detail']);
_cmq.push(['userid', '']);
_cmq.push(['itemid', 'PRODUCT_ID']);
_cmq.push(['exceptid', '']);
_cmq.push(['process']);
</script>
<!-- + loader script //customize.cz/add/tracker.js -->
Step 3: We pick the products
Customize.cz evaluates the visitor's behaviour in real time and picks products using the chosen logic: related, alternative, recently viewed, best‑selling or personal selection.
- Related
- Alternative
- Recently viewed
- Best‑selling
- Personal selection
Step 4: The box renders
The box renders in your template. Clicks and purchases are written to statistics, which the commission is calculated from — you see exactly what each box brought in.
<script>
var _cmq = _cmq || [];
_cmq.push(['action', 'conversion']);
_cmq.push(['web', 'YOUR_WEB']);
_cmq.push(['transaction', 'ORDER_NUMBER']);
_cmq.push(['itemid', 'PRODUCT_ID']);
_cmq.push(['price', 'UNIT_PRICE_WITH_VAT']);
_cmq.push(['quantity', 'QUANTITY']);
_cmq.push(['process']);
</script>
Why stop pairing products by hand
Manual pairing
- Related and alternative products are paired by hand; the work grows with the number of products.
- Paired products go stale: sold‑out items stay, new items are missing.
- Every customer sees the same offer.
- Needs a full‑time person or an agency.
Customize.cz
- Products are picked automatically from the feed by category, parameters, price and customer behaviour.
- The feed is imported regularly; the availability feed keeps stock and prices up to date.
- The selection differs by what the customer viewed, bought and has in the basket.
- We set up the boxes; you manage them in the administration.
What our clients say
On the Lekarna.cz and Mojalekaren.sk platforms we use the solution from Customize, which helps us personalize content and increase revenue. We have tried other alternatives, but Customize has always delivered the best results. I recommend the service to other online stores too.
Ing. Miloš NovotnýMarketing manager, Lékárna.czMore clientsWhat it costsFirst month free
Commission on orders.
No flat fee.
You pay no flat fee, no charge per impression or click. You pay a commission on converted orders – orders that contain at least one product bought through our box. The commission is calculated a month in arrears from orders already paid.
- Initial analysis and setup free of charge
- We configure the boxes for you
- First month of operation free
What it could bring you
Example for 3,000 orders per month, an average order of 900 CZK and 20 % of orders through the box.
Extra revenue per month
Indicative estimate based on the average from the Customize.cz case study (+16 % order value). Not a guarantee.
Who Customize.cz is for
Online stores with a wide rangeWhere pairing products by hand makes no sense.
Pharmacies and drugstoresAnd other segments with repeat purchases.
Catalogue portalsServices and portals where conversions happen.
We will show you the boxes on your own product range
We will prepare a no‑obligation demo using your own product range.
or write to info@customize.cz



